Which have scholarships and you will federal college loans, she been able to follow an informed training possible

Motivated by genuine tales, these types of quick videos let you know just how individuals is actually properly paying down their student financing and you may implementing their level to pursue their goals, raise existence, and you may service their loved ones.

Krystal’s Story

Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.

Federal Commitment

Navient try delighted to work with Males & People Nightclubs off The united states to carry occupation and you may university considered resources to support security having youthfulness, in addition to those of not as much as-resourced organizations.

The surroundings

We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.

Assortment & Inclusion

On Navient, we are invested in creating an office where workers are welcomed and recognized for who they are while the somebody. We believe our teams and you may work environment prosper when we was authentically comprehensive.

Board Diversity

Geneva always knew she wanted to be a professional musician.
The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.

People values aided the girl feel a profitable manager during the an ambulatory worry cardiovascular system during the Kansas, setting the girl to your frontlines of the COVID-19 reaction.

Valerie D.

To possess Valerie, for every name was personal so you can her cardio and really works. The newest sound and you can story on the other side avoid of the range are just what pushes Valerie to-do far more having customers through the this time around. We have been honored to own the girl included in Team Navient. Valerie remains gone from the customers’ dedication and you may self-confident outlook.

Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.

Patti C.

Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.

My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being https://loan-finances.com/title-loans-ia/ taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.